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Get the phone ringing again for your home service business ...without blowing cash on ads or agencies
It's not over after you collect money and close out a job. But that's where most people call it a day. Sticking with my TV theme: Best Buy got their money. We got the TV delivered and installed. That's it right? (If you missed any of the previous parts in this series, there are links in the P.S. of this email. My TV story will make way more sense if you read the intro and parts 1-5 first.) You would think once you got paid and your customer is happy, that's it. But if you really want to...
Yesterday I talked about the importance of follow up. (If you missed that one, I'll have a link in the P.S. of this email) Today I'm going to go over something equally important in your sales process. Something that could make or break a deal that should already be done. See, after I did my TV research and found the one I wanted, we went back to Best Buy to get it. I wanted to go to the store instead of buy online for a few reasons: One, I may get lucky and find a last minute open box deal....
Yesterday I talked about knowing your product. (If you missed that one, I'll have a link in the P.S. of this email) Today I'm going to go over something equally important in your sales process. Something that will automatically put you in the top 20% of your industry. It's simple. You probably think you're already doing it. But most people don't. That thing is Follow Up. Something the Best Buy employee did not do at all (I'm not even sure if Best Buy sales reps are even allowed to follow up,...